Refund Policy
Thank you for choosing riversidemarketonline.com. We are committed to providing quality products and services. If you are not satisfied with your purchase, we will do our best to help you.
Refund Policy
Refund Request Time
You can submit a refund request within 30 days of receiving the product.
Return Conditions
The product must be in unused condition with all original packaging and tags attached. We reserve the right to refuse a refund if the product is considered to have been used.
Request a Refund
Please submit a refund request via email with the following information:
Order Number
Product Name
Refund Reason
Contact Information
Refund Processing
Once we receive the returned product and confirm that it is eligible for a refund, the refund will be processed within 5 business days and will be refunded to the original payment method.
Shipping Costs
If the return is due to our error (such as sending the wrong item or defective item), the shipping cost will be borne by us. For returns due to personal reasons (such as dislike or inappropriate fit), the shipping cost is borne by the customer.
Contact Information
If you have any questions or need further assistance, please contact us via the following methods:
Email: NicoleNelson@riversidemarketonline.com
Phone: +1 516 990 6694
Thank you for your support and understanding of riversidemarketonline.com!